Question of the Month

The Employer's HR Helpline

The Employer's HR HelpLine is a professional subscription telephone service providing prompt, expert, and confidential answers to human resources questions. The Employer's HR HelpLine advisory service provides client companies with prompt answers to questions ranging from governmental compliance to handling employee issues.

Listed below are common questions about this service:

Who should use the HelpLine?

The HelpLine is designed for business owners, managers, office administrators responsible for personnel/human resources functions, and human resources professionals.

Who answers the HelpLine?

Your call will be personally handled by one of the MEL Group's certified human resources professionals who draw on their extensive knowledge and experience handling employee issues.

How soon will I get a response?

HelpLine staff are available five days a week. In most cases, questions are answered immediately or within four business hours.

How many calls can I make?

Subscribers to the HelpLine may make an unlimited number of calls for the annual subscription fee.

What areas does the HelpLine cover?

HelpLine professionals can help you with these and other issues:

  • Developing effective policies
  • Steps to investigative procedure
  • How to document performance issues
  • How to check/give references
  • Implementing policies and practices that comply with FMLA and Minnesota's leave laws
  • Avoiding retaliation and whistleblower claims

If you are a business owner, manager, or a human resources professional, the help you need is just a phone call away. Find out how the The MEL Group Employer's HR HelpLine can save you time and money in managing employee issues and challenges for your organization.

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